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simpson-uk
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BerichtGeplaatst: Wo Mrt 21, 2012 9:12 pm    Onderwerp: Reageren met citaat

Ps: It's as if I go to the garage buy a Porsche and that the day of the delivery, the seller says to you that wheels are optional.
I hope that you will understand his disappointment .

It doesn't make any sens . Embarassed Embarassed
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BerichtGeplaatst: Do Mrt 22, 2012 12:09 pm    Onderwerp: Reageren met citaat

Citaat:
I have been interested in a MIP from you, but I'm wondering about the total cost because it's looking very important even if the quality is excellent, effectively when I see that Brice has ordered you on a pro series and didnt get the windows, that are included in the desktop model.


Gents,

Please read carefully, what has been said !

Brice DID NOT order a PRO LINE MIP

He Ordered SEPERATE parts, NOT FROM US, but from OTHER RESELLERS !

Had he ordered a complete PRO line MIP from us (either as a kit or prebuild) HE WOULD HAVE RECEIVED IT WITH THE WINDOW FRAMES

In this case he chose to order some parts here and some parts there, but NONE DIRECTLY VIA US !

Meanwhile, while ordering seperate parts, NOT ALL PARTS NEEDED HAVE BEEN ORDERED.

This is no error from our part, and not part of our business models. Even stronger, we usually sell these either prebuild (the majority of orders) or as a complete kit.
Seperate parts are only supplied at a specific wish of a customer


Citaat:




I hope that the business relationship of your brand will be able to solve this problem.


We try to be a one stop shop. Had the entire MIP been ordered with us, the communication lines would have been shorter, better advice could have been given and the overall price would have been lower.
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BerichtGeplaatst: Do Mrt 22, 2012 12:16 pm    Onderwerp: Reageren met citaat

Citaat:
Effectively I am as Brice, I do not understand why on the pro series, the windows parts are missing ??
It should be the top ,


And again:

HE DID NOT ORDER THE PRO SERIES

The window frames ARE PART of the PRO series though !

Citaat:
I've got the desktop Mip and all the windows frame are delivered with, only that of lower Eicas miss .


Exactly as it would have been, when he had ordered a COMPLETE PRO line kit.

Please: the rest of the pro line panels were ordered via cpflight. The windows are even listed as a SEPERATE ITEM on their order page.
The windows are NOT even listed in the panel item and pictures.

For one last time:
The aluminium powdercoated display frames are part of both the pro series and the desktop series.

In regard to your "missing" lower eicas frame: ofcourse there is no lower eicas in the desktop series.
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BerichtGeplaatst: Do Mrt 22, 2012 12:17 pm    Onderwerp: Reageren met citaat

simpson-uk schreef:
Ps: It's as if I go to the garage buy a Porsche and that the day of the delivery, the seller says to you that wheels are optional.
I hope that you will understand his disappointment .

It doesn't make any sens . Embarassed Embarassed


great anology !

Only in this case he ordered and payed the Porsche engine from dealer A

The chassis has been ordered from and paid to dealer B

And we should supply the wheels for free.

Makes no sense indeed.

Had he ordered from us, he would have gotten good sales advise, would be helped in making the best choice of engine and would have gotten a porsche he could turn the key and drive right out of the showroom.

Thank you.
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simpson-uk
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BerichtGeplaatst: Do Mrt 22, 2012 1:02 pm    Onderwerp: Reageren met citaat

HI,

Hahahahaha
Citaat:
great anology !

Only in this case he ordered and payed the Porsche engine from dealer A

The chassis has been ordered from and paid to dealer B

And we should supply the wheels for free.

Makes no sense indeed.

Had he ordered from us, he would have gotten good sales advise, would be helped in making the best choice of engine and would have gotten a porsche he could turn the key and drive right out of the showroom.

Thank you.


Indeed on that it has a sense

To be serious :

I think that even if he did not buy the MIP in your store, it is you who makes it .

It would be normal that the manufacturer puts on the top of the range of these products all the elements, even if it is supposed to be by another distributor later for the sale..

After all it is not my business Brice remains only my cousin .

But the pill is hard to swallow, seen the amount of the CB

But every person manages these business differently

It is not a personal attack, but just an observation, thus nothing serves to lather up the beer, it is just necessary to drink it, to a table and to find an arrangement equitable and normal

Jeff Razz
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simpson-uk
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BerichtGeplaatst: Do Mrt 22, 2012 2:22 pm    Onderwerp: Reageren met citaat

Hi Team ,

Citaat:
I've got the desktop Mip and all the windows frame are delivered with, only that of lower Eicas miss .

I know that but I didn't say you forgot to put the fram in my order ?

Citaat:
In regard to your "missing" lower eicas frame: ofcourse there is no lower eicas in the desktop series.


That's why I make a new oder via Robert for.

1= AFDS module
1= EFIS PRO
1= Electronic kit for desktop First officer panel
1= MIP desktop First officers panel kit
1= Windowframe for Lower Eicas .

I am always looking forward to your return of the e-mail further to the non-functioning of my adfs bought from Lelystad and exchanged the 19.12.2011.

Fortunately that I had Robert 2 weeks ago for an exchange of it .

Long live 4 the communication ?

Jeff
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BerichtGeplaatst: Za Mrt 24, 2012 9:31 pm    Onderwerp: Reageren met citaat

uhhhmmm robert took that part from me (as im the support guy and dont do sales).

He made you a quote for the order and cc-ed it to me.
Does this afds module work ? (it was MY advise to change it)

Yep...long live the communication indeed.
(i still remember our mail exchange back and forth regarding rewiring the afds after which some interfacing problems were solved.)

Have a great sunny weekend !
Cool

over ...and....out.....
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simpson-uk
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BerichtGeplaatst: Zo Mrt 25, 2012 2:06 am    Onderwerp: Reageren met citaat

Hi ,

I shall pass on the return to Robert to get back my stuff .
Yep he has already made for me a quotation for my order, but it is just necessary to put in more 1 Windows frame Smile .

About my afds the red and amber lights works, but the switch tests 1/2
do not work, but Robert is going to make a test because I shall like knowing if the problem comes from my installation, or from the afds.

I am also going to make a second test on the other afds because I am not going to return every time, and I do not like making sendings by post Wink

By the way the week will be full of sun, and I hope that we shall be brought to see each other when I shall spend to see Robert .

A very beautiful sunny week to you

Jeff
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