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Frequently asked questions

Home » Frequently asked questions

Does the CDU work with the PMDG ?
does the pmdg licence only work for the 737?
Does your CDU work with the Level-D 767 ?
I installed the PMDG driver, but it doesnt work.
I installed the PMDG driver and key, but it doesnt work ?
I have to reconfigure the cdu every time I use the PMDG aircraft
Does the CDU work also with Project Magenta ?
I installed the hardware CDU but it doesn’t work with Project Ma
The CDU works fine, but my CPflight MCP doesn’t work anymore.
Can your panels be backlit ?
What is the scale of your panels?
Do I have to buy the annunciators separately ?
Do I need a separate screen and a tv-out on my computer for the
Do I need to assemble anything myself for the CDU, I know nothin
What kind of power supply do I need for the CDU.
How do I install the USB drivers for the CDU.
I don’t know how to read the manual on the CD.
Do the Simkits stand-by instruments fit your MIP ?
Do the Flight Illusion instruments fit your MIP and overhead ?
What kind of screen do I need for the PFD and ND displays ?
Where can I find my CDU's serial number?
My CDU looses connection sometimes.



Does the CDU work with the PMDG ?

Yes, a driver is separately available for the PMDG 737 and 747.


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does the pmdg licence only work for the 737?

No the driver you purchased works for both the 737 and 747, you need only one licence key.


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Does your CDU work with the Level-D 767 ?

Yes, in the download section for registered users of the level-d forum there is an updated .gau file. You can download this free of charge when you are a registered level-d customer. Follow the instructions as supplied by level-d ( you only need to copy the .gau file to the right map and make an entry in the .ini file to tell the level-d 767 on what comm port to find the cdu.
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I installed the PMDG driver, but it doesnt work.

After you purchase the key from PMDG they will provide you with a download link for the driver and send you the key by separate email. After installing the driver, don’t forget to copy the license key to the right place as per PMDG instructions.


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I installed the PMDG driver and key, but it doesnt work ?

When you loaded the PMDG aircraft there is a new menu option in the PMDG menu of the FS menu bar called “Engravity CDU”. Click this menu option. A dialog box will pop up. Make sure you fill in the comm. Port your computer has assigned to the cdu on the right place. For the 737 make sure you fill it in in the box for the LEFT CDU


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I have to reconfigure the cdu every time I use the PMDG aircraft

The PMDG driver has an option “ reconnect at startup  “ make sure to check it. Every time the PMDG aircraft gets loaded the CDU will boot up.


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Does the CDU work also with Project Magenta ?

Yes the CDU works with both the captains and the F/O version of project magenta’s software cdu.


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I installed the hardware CDU but it doesn’t work with Project Ma

You need to tell Project Magenta where to look for the CDU. In the PM CDU root directory there is a file called cdu.ini. Open it in notepad, look for the line “EngravityComm= “ . Behind the that line you need to type the comm. Port your computer has assigned to our cdu. Save the .ini file, restart the PM CDU and the hardware CDU should boot up.


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The CDU works fine, but my CPflight MCP doesn’t work anymore.

On very rare occasions on certain systems the CDU and the CPFlight MCP share the same IRQ. You can reconfigure your IRQ’s either in your BIOS or in the windows device manager.


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Can your panels be backlit ?

Yes they can.


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What is the scale of your panels?

The Performance line panels are true scale, the older desktop kits are scaled down a bit to fit the CPflight hardware. The older desktop kits will be discontinued januari 2007. From then on we will only sell full scale performance line panels.


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Do I have to buy the annunciators separately ?

The desktop version of the panel kits come with the standard annunciator blocks. These are the 5mm blocks with the laserengraved legends.

 

For the performance line Overhead panel kits the new injection molded annunciator holder is NOT a standard item, but can be purchased seperately.

For these panel kits we offer a seperate holder set containing all the annunciaotr holders needed for the overhead panels.

 

The laserengraved annunciator legends are included in the overhead panel kits.

 

The performance line MIP panels, come standard with the new injection molded annunciator holder.

 

 

Replica aircraft fasteners, aluminium toggle cap, toggle safety covers, switches, rotaries and knobs are available separately.


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Do I need a separate screen and a tv-out on my computer for the

No, the CDU is truly Plug and play, the custom made TFT is build in and gets its signal through USB.


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Do I need to assemble anything myself for the CDU, I know nothin

No, the CDU is truly plug and play. Take it out of the box, install the USB drivers, configure PM or install the PMDG drivers and configure them and it works.


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What kind of power supply do I need for the CDU.

A powersupply that can be used worldwide is shipped with the CDU, as is the USB lead.


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How do I install the USB drivers for the CDU.

On the driver CD there is a file called “setup.exe”. If the installer doesn’t autostart, double click on this “setup.exe”


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I don’t know how to read the manual on the CD.

The manual is in Adobe PDF format. You will need Adobe Acrobat Reader for this. You can download this for free on the Adobe website.


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Do the Simkits stand-by instruments fit your MIP ?

Yes


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Do the Flight Illusion instruments fit your MIP and overhead ?

Yes


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What kind of screen do I need for the PFD and ND displays ?

We advise a 19 inch WIDE screen TFT for the performance line.

We advise a 17 inch TFT for the older desktop kits.


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Where can I find my CDU's serial number?

The serial number of your CDU can be found both on the box as well as on the back of the CDU.

 

On the sticker you see a code which starts with VNB0570773. This is a standard code for every unit.

 

The serial number are the last four digits of the following 9 digits sequence.

for instance 319003187. In this case the serial number is 3187.

 

This is the code you need when purchasing the drivers for use with PMDG software.


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My CDU looses connection sometimes.

There are a few reasons why the cdu might loose its connection with the pc.

All of these reasons are caused on the pc-end and not by the cdu. Please check the following:

* Make sure you uncheck the option "the computer is allowed to switch of this device to save energy" 

You can find this option in the usb properties: go to your device manager, click on the Universal Serial Buss controllers, right click the USB mainhub (you might have more than one usb mainhub, repeat this for all), in the pop up window click the energy management tab and there uncheck the option mentioned above.

 

Also make sure you have powered usb hubs. Many modern computer have up to 10 USB ports, however, many mainboards have unsufficient power management to power that many usb ports. This can result in USB disconnects. A powered hub solves this.

 

Also if possible, disable USB powermanagement in your BIOS


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